A Guide to Helping Your Clients with Future Cruise Credits

We know you and your clients have questions about the Future Cruise Credits (FCC) they received during the pause in our operations. Now is the best time to contact your clients regarding their FCC expiration dates. Our newly announced 2022 voyages are the perfect opportunity to plan their return to ultra-luxury travel.

Getting Information on Your Clients’ FCC’s
Do they have credits? How many do they have? How do they access them? How do they use them? We have the answers you need.

Managing Your Clients’ FCC’s
Our FCC List Tab video takes you through the steps in POLAR Online to help you find out if your client has a Future Cruise Credit and manage your client’s future bookings. It’s actually quite simple to see an overview of available FCC and Future Cruise Deposits (FCD) without having to call Reservations. You can quickly complete the whole process by following these simple steps:

  1. Log in to GoSeabourn.com
  2. Click on the “Go to POLAR Online” button on the homepage.
  3. If you are a Travel Advisor, please click on the “Future Cruise Credit List” button.
  4. The list of Future Cruise Credits and Future Cruise Deposits is displayed.

Please watch our video and download the PDF for additional help.

For more information about Future Cruise Credits and ensuring that your clients appreciate the advantages of having them and using them as they return to travel, contact Seabourn Sales at 800.929.9595 or visit www.seabourn.com.